Shoppers - Please make sure you are reading the guidelines to your shops thoroughly.  If you miss the details, they can cause you trouble! Attention to detail is the key to good shopping.
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Visit the MSPA's Shopper Website at:
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ShopperFest 2014 was Great!! Thank you to all who atteneded!  Please check back for upcoming opportunites coming soon!


The 2014 Independent Mystery Shopper Conference

The IMSC will be holding another conference this year.   The following is the location and date for the conference:  Las Vegas November 19-20.

For more information please visit:



Please click here for more information on resources and educational materials provided through the MSPA.

Shoppers: Click here to register or update your current information
Tip: Remember to periodically check your Junk E-mail folders, to be sure you aren't
missing important emails. Be sure to add (Coast to Coast Scheduling Ser-
vices, Inc.)  to your "Safe Sender" list.

Shoppers are notified personally by email or phone when we have an assignment
in your area. Please click on “Search Jobs” to view available assignments or
email any scheduler.
As MSPA members we also post regularly on the shopper job board at
Beware of Letters Offering Quick Returns for Cashing a Check
Click on the link above for more information. Our company rarely, if ever, offers mystery shops
involving check cashing or money transfers. We never ask shoppers to send us money. If
someone posing as a representative of our company ever contacts you with a cashier's check,
call us before you try to cash the may be a scam!
Avoid Falling Victim to Secret Shopper Scams
To become a successful shopper requires meeting deadlines, good grammar skills, honesty, and regular communication with your scheduler. It is important to submit complete, accurate and objective reports and maintain confidentiality among all parties. A good shopper will ask questions if needed, BEFORE completing their assignment but AFTER reviewing ALL the instructions.
Shopper ethics: We love to work with those shoppers that use common sense when shopping. Shoppers that remember the importance of not ever contacting the business you are mystery shopping directly. We appreciate those that write objectively without personal opinion unless specifically requested, keep all shop information confidential, including shopping fee and/or reimbursement and do not accept an assignment for a business that you or your family or friends work for. Shoppers that never falsify or misrepresent reports are used repeatedly.
Shopper opportunities:

CTCSS schedules a variety of shops – retail, restaurant, hotels, compliance, auto, hair salon, theatre, recreation, to name only a few.

CTCSS is looking for UK shoppers!  If you are a shopper who shops in the UK, please register with us!

GAS PRICES are hitting everyone hard. Remember shopping for CTCSS may increase your shop opportunities in your area so that you can save gas. Register today and don’t hesitate to contact a scheduler at to see what may be available in your area.
Essential equipment: Computer with internet access, Microsoft Word and Excel Programs, reliable transportation. Also helpful are fax machine, cell phone, digital camera.
FREE resources:
Mystery Shopping Providers Association (MSPA) - ("Shoppers") (register with individual companies) and
Download ADOBE READER for free so you can view and print PDF documents
Suggested Reading: The Mystery Shopper's Manual
Payment: All companies pay with different methods and timing. Be sure and ask BEFORE you agree to complete an assignment. One method used by some is
CTCSS does not pay shoppers, however we will assist you in contacting the correct person and company with any questions referencing shops you have completed on our behalf.
Information regarding Independent Contractor Status can be found at