***Coast to Coast Scheduling Services Inc.  has been targeted in a mystery shopping scam***

12/26/2017 UPDATE

Robin Perkins and Mark Wilder As of 12/26/17 Robin and Mark are both fraudulently using our company name when emailing. Please do NOT cash any checks they send you.

12/22/2017 update

A person using the name Robin Perkins is mailing out checks fraudulently stating she is recruiting for CTCSS and emailing using the following address: Robin does NOT work for CTCSS. Do NOT cash checks.


12/13/2017 UPDATE

Michael Caulfield, using the email mailed a check out for $2850, asking the person to deposit it and purchase $2500 in gift cards plus a $30 clothing item and keep $320 for “weekly commission, your logistics and gift card charges fee”.

He also instructs “Completing assignment fast earns you reward to receive more assignments promptly. I want you to know that completing assignment and sending in the report as soon as funds are available in your account earns you 30% payment increase on your next assignments.”


12/12/2017 Update

Beware of emails from the following: Mark Wilder and Michael Finnell

These people do NOT contract with CTCSS.


 A scammer using the name Michael Caulfield using this email address:, our company name, a signature and logo similar to ours, but NOT ours, is emailing shoppers with an opportunity to shop and earn hundreds or thousands of dollars!

They will tell you that a check is mailed to your home specifically on December 18th and the shopper is asked to make a purchase of one or two products from any nearby store not costing more than $50 and give them feedback on their customer service delivery.

This is NOT Coast to Coast Scheduling Services, Inc.!

Should you receive an email or check, DO NOT follow through with the instructions. The check will bounce and you will be held liable by your bank for the funds.

Coast to Coast Scheduling Services, Inc. is not the only company in the mystery shopping industry being targeted, so be alert!

Coast to Coast Scheduling Services, Inc. lists all the Schedulers and Editors we contract with and employees on our contact page. If you receive an email from someone who is not listed – assume they are a scammer. If you see someone who IS listed, check the email address and email them for confirmation or call our office line to confirm.

Please share this information with your friends and family. We do not want to see anyone be billed out of thousands of dollars – especially under the premise of working with us.

How to Spot a Mystery Shopping Scam

Mystery shopping or Scheduling companies will not:

1. Send you a check before a shop. Especially with a brand new shopper. And never in thousands of dollars.
2. Ask you to deposit that check and immediately make a transaction to purchase gift cards or send money.
3. Not provide a phone number where you can reach them.

If something doesn’t seem right, please double check with the company who is being represented. Do not take any action until someone from that organization confirms this is a legitimate mystery shopping assignment.

More information about these scams is available at MSPA-NA’s industry trade association website.