***Coast to Coast Scheduling Services Inc. has been targeted in a mystery shopping scam***
Update on recent Scam Alert: CTCSS would like update you on what we have done to report these fraudulent scammers. Coast to Coast has reported them to the following agencies. MSPA, IMSC, Google, Amazon, AARP, Archon Development, FBI and the FTC. We encourage anyone that was victimized by these scammers to report it to their local authorities, notify eBay and file a complaint with the FTC: https://www.consumer.ftc.gov/blog/2018/10/scammers-demand-gift-cards
Beware of this email or something similar: “Ebay Gift Card Survey!
Shopper pay: $60
Requirements – You are required to purchase Ebay Gift Card($200) at your nearest CVS Pharmacy. At the store you will be required to observe the following;
Were the employees friendly and courteous? Did you receive prompt service? Was the merchandise displayed neatly? Was it easy to use the service?
Your report will include pictures of in-store card display, pictures of gift card purchased and receipt, 2-minute online survey.
Total reimbursement - $260
If interested please reply with: Location of interest: (You can self select closest CVS Store)
Full name Birth date Phone number
Due Date-By end of day today.”
Looks like it is coming from Robin or Tiffany, but the emails are actually SPAM from firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, email@example.com and firstname.lastname@example.org
DO NOT buy a gift card and ALWAYS look deeper at who is sending you emails. Our company emails have NOT been hacked, this is just a scam using our name, not our email.
Robin Perkins email@example.com and Mark Wilder firstname.lastname@example.org As of 12/26/17 Robin and Mark are both fraudulently using our company name when emailing. Please do NOT cash any checks they send you.
A person using the name Robin Perkins is mailing out checks fraudulently stating she is recruiting for CTCSS and emailing using the following address: email@example.com. Robin does NOT work for CTCSS. Do NOT cash checks.
Michael Caulfield, using the email firstname.lastname@example.org mailed a check out for $2850, asking the person to deposit it and purchase $2500 in gift cards plus a $30 clothing item and keep $320 for “weekly commission, your logistics and gift card charges fee”.
He also instructs “Completing assignment fast earns you reward to receive more assignments promptly. I want you to know that completing assignment and sending in the report as soon as funds are available in your account earns you 30% payment increase on your next assignments.”
THIS IS A SCAM – NEVER DEPOSIT A CHECK FROM ANYONE YOU DO NOT KNOW
Beware of emails from the following: Mark Wilder email@example.com and Michael Finnell firstname.lastname@example.org
These people do NOT contract with CTCSS.
A scammer using the name Michael Caulfield using this email address: email@example.com, our company name, a signature and logo similar to ours, but NOT ours, is emailing shoppers with an opportunity to shop and earn hundreds or thousands of dollars!
They will tell you that a check is mailed to your home specifically on December 18th and the shopper is asked to make a purchase of one or two products from any nearby store not costing more than $50 and give them feedback on their customer service delivery.
This is NOT Coast to Coast Scheduling Services, Inc.!
Should you receive an email or check, DO NOT follow through with the instructions. The check will bounce and you will be held liable by your bank for the funds.
Coast to Coast Scheduling Services, Inc. is not the only company in the mystery shopping industry being targeted, so be alert!
Coast to Coast Scheduling Services, Inc. lists all the Schedulers and Editors we contract with and employees on our contact page. If you receive an email from someone who is not listed – assume they are a scammer. If you see someone who IS listed, check the email address and email them for confirmation or call our office line to confirm.
Please share this information with your friends and family. We do not want to see anyone be billed out of thousands of dollars – especially under the premise of working with us.
How to Spot a Mystery Shopping Scam
Mystery shopping or Scheduling companies will not:
1. Send you a check before a shop. Especially with a brand new shopper. And never in thousands of dollars.
2. Ask you to deposit that check and immediately make a transaction to purchase gift cards or send money.
3. Not provide a phone number where you can reach them.
If something doesn’t seem right, please double check with the company who is being represented. Do not take any action until someone from that organization confirms this is a legitimate mystery shopping assignment.
More information about these scams is available at MSPA-NA’s industry trade association website.